James Gwee’s HANDLING COMPLAINTS Seminar in Semarang, Indonesia
July 22, 2010
Another explosive seminar – James Gwee’s HANDLING COMPLAINTS Seminar in Semarang, Indonesia.
This time, beyond even the organisers’ expectations, more than 600 people registered to attend this seminar! This really reflected the awareness of businesses in Semarang of the important need to be able to handle customer’s complains professionally.
“Kami sudah tahu mutu dari seminar James Gwee. Maka kali ini kami kirimkan seluruh tim front line dan back office dari tim kami.”… Was the comment from one of the managers who sent 15 of his employees to the seminar.
Dua Kelinci sent more than 50 people to the seminar, as did many other companies who sent so many of their employees to attend.
After the seminar ended, many participants could been seen shaking James’ hand to say “Thank you, I learnt so much today about the right way to handle complaints !”
One participant was overheard to be saying to James “I’m so inpired today to handle my customer’s complaints professionally from today onwards!”
Well done Semarang ! Keep on learning, keep on improving !!
See you in the next seminar in October 2010 ! For more information about the seminar in October, contact Lio Adrian +628159126145 or visit www.jamesgwee.com
Seminar JAKARTA - Bagaimana MEMPERTAHANKAN PELANGGAN Anda & REPEAT ORDER Terus Menerus
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