James Gwee Ajak Hampir 1000 Karyawan Frontline & Back Office dari Bandung BERJANJI TIDAK AKAN MEMUASKAN Pelanggan lagi!

October 23, 2008

In my BIGGEST seminar in Bandung attended by nearly 1000 Frontline & Back Office, I explained that in today’s competitive business environment, it is NOT ENOUGH to only satisfy (memuaskan) our customers. We must be creative & EXCEED customers’ expectations. We must WOW! Our customers. We must be PRO-ACTIVE. Almost 1000 participants ranging from Top Management, Sales, Frontliners, and Back Office AGREED & COMMITTED to WOW! their customers..Success Bandung! 

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