Improve Your Negotiation - Lessons From JUDO
March 27, 2009
It was a REALLY DIFFERENT seminar… Walking into the ballroom of Hotel Novotel Mangga Dua for James Gwee’s Power Seminar Series last March 23 was like going to Japan. The decoration was fully Japanese, the backdrop was a Japanese house, there were Japanese lightings, cherry pink & apple blossoms flower everywhere… Even the Academia staff were all dressed in Japanese clothings… James Gwee was also dressed like a Japanese !
250 people attended the seminar… We learnt to understand the true meaning of Win-Win by dividing an orange between 2 twin children.. Then we learnt the basics of negotiation by understanding the 5 philosophies of judo… These very practical & relevant lessons were demonstrated to us by Senior judo instructor Bpk Iwi Senjaja. He is 68 years old, but looks 50 years old. He is Indonesia’s Most Senior Motivator. The 250 participants soaked and wrote down all the improtant lessons. Then they learnt the difference between POSITION and BASIC NEEDS. They had a good Case Study to help them understand this better… Then there were so many prizes to give away… The 2nd prize was a MP3 Player and the 1st prize was a Virtu-V handphone. The seminar stretched until 6pm, but everyone went home happy.
Many had enrolled for next month’s seminar, which will be held on 23 April 2009. The topic will be Champion Leadership. In that seminar, we will learn about leadership from 5 of the world’s best CEOs. We will learn how they lead their organisation, How they are able to get their people to be innovative, competitive, how some of them turnaround their company, how they boost the profits of their company, how they face and overcome the competition, what they did when they had to close down divisions and had to layoff (PHK) their employees… So many REAL LIFE lessons from those who have been there and gone through it… Really inspiring, and especially important in today’s difficult & challenging economic conditions…
I HIGHLY RECOMMEND you to attend the Champion Leadership seminar in April, and please bring along your key managers so that they, too, understand the principles of great leadership, so that they can lead their people more effectively…
You can phone 021-6011121, or sms to 0815-1610-1100, or check our www.jamesgwee.net.
Oh yes - when you register 5 people, the 6th person attends FREE of CHARGE !
Congratulations Sales People of Nasmoco !
March 24, 2009
Yesterday was the 10th Sales Gathering of Nasmoco (the main dealer of Toyota). It was held in Batam & I was invited to deliver a 2 hour motivation session for the more than 300 people who were gathered there… During the seminar, they learnt how to prepare their mindset to meet the challenges of 2009, and how to look for & size opportunities that WILL come with the current economic situation. It was such a positive session & particiopants were fully motivated and charged up to GO FOR IT !
The Sales Gathering comprised a motivational seminar and award ceremony. The most exciting thing was that after the Sales Gathering yesterday, the whole team of award-winning sales people will cross over to Singapore to enjoy their Incentive Tour in Singapore.
Enjoy yourself & have a successful 2009 !
Win – win Negotiation Techniques For Sales, Purchasing & Other Situations - 17 Maret 2009
March 17, 2009
Rangkuman :
Negosiasi bukan hal baru dalam kehidupan. Karena kita hampir selalu melakukan negosiasi tanpa kita sadari. Nah jika kita melakukan negosiasi efektif maka kita akan mendapatkan solusi yang saling menguntungkan bagi kedua pihak. Namun sebelum kita melakukan negosiasi, maka ada baiknya kita mengenal dulu termasuk tipe apakah orang yang kita ajak negosiasi ini.
Ada empat tipe orang yaitu Listener, Creator, Doer dan Thinker.
Listener -> mereka ini biasanya selalu terbuka dengan semua masukan, lebih berempati dan people oriented. Untuk bernegosiasi dengan tipe orang seperti ini maka kita harus beramah tamah dulu dengannya. Bicarakan apa yang ada disekelilingnya dan apa yang menjadi kesenangannya. Setelah orang tipe ini nyaman dan mendapat perhatiannya maka kita mulai melakukan negosiasi. Jangan pernah mendesak orang Listener, karena kita akan mendapatkan kata TIDAK dengan segera. Mintalah bantuan padanya, karena orang Listener termasuk senang membantu dan selalu ingin terlibat dalam urusan orang lain. Tipe orang seperti ini sebenarnya lebih cocok untuk menjadi penengah dalam sebuah kelompok, karena mereka lebih mampu mendengarkan dan selalu berhati – hati dan mempertimbangkan keputusan yang akan dibuat.
Creator -> orang seperti ini bisa kita lihat dari bersemangatnya dia, impulsive, sangat persuasif dan spontan. Saking spontannya maka dia dapat membuat keputusan langsung tanpa berpikir lama. Orang Creator ini mempunyai banyak ide, namun mudah lupa dengan ide yang dimilikinya. Jadi ketika kita negosiasi, jangan lupa untuk menuliskannya dan memberikan kepadanya sebagai pengingat. Orang creator juga seringnya keluar dari jalur di tengah negosiasi, apalagi jika dia terdesak, maka ia akan dengan mudah mengganti topic. Berhadapan dengan orang ini santai saja, karena semakin santai dan menyenangkan suatu negosiasi, maka akan semakin tertariklah orang Creator ini dengan negosiasi. Atau untuk menarik perhatiannya, cobalah untuk memberikan suatu kejutan saat bertemu dengannya. Namun usahakan jangan memberikan kejutan yang terlalu rutin untuknya karena orang Creator ini akan cepat bosan. Jika kita membahas suatu proyek dengan dia berikanlah gambaran besarnya terlebih dulu mengenai proyek tersebut, baru kemudian mengerucut ke hal detail. Ini dilakukan untuk membuat orang Creator ini senang dulu. Dan kalau sudah senang maka akan ada efek emosional disana yang akan membuatnya lebih impulsif.
Doer -> tipenya akan sangat tegas, pragmatis, kompeten, tidak mau basa – basi, mendominasi percakapan dan langsung pada tujuan. Karena itu mereka cenderung menjadi pengambil keputusan. Sayangnya dia tidak terlalu percaya pada orang lain hingga jarang sekali mendelegasikan kepada anak buahnya. Ketika bernegosiasi dengan orang Doer, pastikan kita membawa semua data yang ada, karena orang Doer ini ingin yang langsung dan sekali jadi. Jika kita kehilangan satu momen yang dapat meyakinkan dia maka kesempatan untuk mendapatkan negosiasi akan hilang.
Thinker -> tipe orang yang banyak berpikir, cenderung sangat detil bahkan mengarah perfeksionis. Dia menginginkan suatu kesepakatan yang sempurna, karenanya lama dalam membuat keputusan. Orang Thinker bukan seorang pengambil keputusan yang baik. Dia juga seorang yang analitis, cenderung terlalu serius dan kaku, karena taat dengan aturan yang ada. Untuk berhadapan dengan tipe ini kita harus membuat persiapan sematang mungkin, untuk menghadapi kedetilannya. Ketika menjelaskan harus langkah perlangkah. Orang Thinker akan termotivasi dengan akurasi, data dan logika. Tanpa itu semua maka dia tidak akan dapat membuat keputusan.
SMART FM 95,90
Gedung BBD Plaza Lt. 2
Jl. Imam Bonjol no. 61
Jakarta - 10310
Kantor : 021 - 398 33 777
MAKE WORKING FUN!!!
March 17, 2009
We spend 60% of our lives working. So if you are not having fun at work, you are wasting away 60% of your life !!
The sad thing is that most people work hard, but they actually hate going to work. Maybe they enjoy the work, but they do not enjoy the relationship that they have with their colleagues, their superiors and/or sub-ordinates. Or perhaps they have a good relationship with their office colleagues, but the work sucks. Or the targets and the responsibilities have become too heavy to handle and stress is causing work that was once enjoyable to become unbearable.
Therefore, it is crucial to make your work fun. How ?
1. It is absolutely crucial to do the work that you enjoy. Everybody has their strengths and weaknesses. Look for work that enables you to use your strengths and you are almost guaranteed to perform better. When you perform better, you will feel happier and the work itself becomes the reward. It has often been said “If you enjoy what you do, you don’t have to work a single day in your life !” . To me, this is one of the main reasons for my success. I enjoy being a trainer and a seminar speaker. Therefore when I am training or speaking in a seminar, I am really enjoying myself. When I enjoy myself, the participants enjoy themselves too. We all have a great time. I’m not actually working, I’m actually playing ! And the best part is that I get paid for having fun ! And because the participants enjoyed my training and seminar so much, they invite me back again, and I get a re-order. Simply because I’m enjoying myself. So do you enjoy your work ? If not, for your own sake and for the sake of everybody else around you, change your job ! Because if you are unhappy doing what you do :
???? You will spend 60% of your life unhappy !
???? Work becomes a burden and stressful
???? Your stress will cause you to have all kinds of health problems
???? Your stress will cause you to be not cheerful and this will affect everyone around you – your colleagues, your sub-ordinates and worst of all, your family !
2. Create fun, humor and laughter in the office. Studies have proven that humor and laughter enhances employees’ total physical, mental and spiritual wellness. There is now a realization among the more progressive companies that the work environment must improve and enhance life-work quality.
Humor and a happy & cheerful working environment is so important that it should be incorporated as a HR (human resource) function. Therefore, another term for “Human Resource” should be “Humor Resource” !
Here are some of the benefits of taking the Humor Resource Department of your company seriously :
1. Laughter is the Best Medicine. Workplaces lacking in laughter often suffer from higher work stress and employee health problems, more dissatisfied employees and poor work performance.
2. Humor Resource lightens up the work atmosphere. Of course we all have to take our work seriously. However the way that we do our work can be either unhappily or happily. Therefore it is very important to create a cheerful work environment. Allow PLAY
3. Happy employees treat their customers better. Let’s be realistic. How can you expect unhappy, stressed and frustrated employees to serve customers cheerfully ?
4. Humor Resource promotes a [positive work attitude. When a person is having fun, his work attitude automatically becomes positive. Employees with positive work attitude make less mistakes. Employees with positive work attitude are more likely to perform beyond what they are expected to do.
5. Humor Resource increases work satisfaction and loyalty. Happy employees stay longer. So the company experiences lower staff turnover, less disruption to work and customers and other business partners can build and enjoy harmonious working relationships.
6. Humor Resource enhances work relationships between colleagues, between superiors and sub-ordinates and between people of various departments. Humor makes it easier to solve and overcome common and natural inter-department work-related conflicts.
7. Humor Resource facilitates better teamwork. Only after people have developed a way to discuss and solve inter-personal problems can we hope for them to start working as a team and teamwork begin to strengthen. How can you hope for teamwork to be solid when people don’t even trust each other enough to discuss problems ?
8. Humor Resource enables a creative and innovative work environment. Only when people are happy do they want to think beyond their everyday work situations and take the effort to think of creative and innovative ways to improve efficiency and effectiveness. Only when the environment is cheerful do people dare to think of “strange” (creative) solutions – think outside the box.
Therefore in summary, it is crucial to understand that humor, laughter, fun is not just for fun. The truth is that fun IS GOOD FOR BUSINESS. Therefore if your work place is NO FUN, then it is highly likely that your company is LOSING A LOT MORE MONEY than is necessary.
So it is time that you should take fun seriously.
500 People In Medan Seminar !!
March 16, 2009
500 people were packed and seated round-table style in ballroom of Hotel Grand Angkasa Medan for our one full day (0900-1700) seminar “How To Lead In Difficult & Uncertain Conditions”. The seminar started very enthusiastically punctually at 9am and ended even more enthusiastically, cheerfully and in great spirits at 1730 !
Many of the participants got SO MANY new and practical ideas on what they can do during this current economic situation, what OPPORTUNITIES are available, what they can do immediately to IMPROVE their situation. During the last session, participants were given a PRACTICAL & OPEN DISCUSSION of how to thinlk CREATIVELY…
Besides business owners, managers,
executives and professionals, also present among the participants were a Catholic priest, a school principal, a mother brought her 2 children (kuliah & SMA). There were also 2 SMA students who attended on their own because they had attended James Gwee’s seminar in their school and they wanted to attend his public seminar to learn some more !
My new book “Setiap Orang Sales Harus Baca Buku Ini” was also launched on the same day. About 150 books were sold immediately and one company even ordered for 100 books to required their sales people and sales managers/supervisors to read. They also planned to give the book to their loyal customers and business partners ! WONDERFUL !
What a wonderful and happy day ! Everybody learnt, got many new ideas, became inspired, excited, motivated and really enjoy themselves.
So many had even registered for James Gwee’s next seminar “Super Selling and Win Win Negotiation in an Economic Crisis” to be held on 1 Aug 2009 at Htl Grand Angkasa Medan (phn/sms +628126022669). Others have registered for the 2 days workshop to learn presentation techniques on 17 & 18 April 2009 at Htl Novotel Medan (phn/sms +62816931785).
FANTASTIC !!!
PS : You can get “Setiap Orang Sales Harus Baca Buku Ini” for your sales team at all Gramedia bookstores.
ACADEMIA Staff Incentive Tour …
March 13, 2009
Wow… kata yang acap kali terucap dari mulut para peserta sepanjang berlangsungnya ACADEMIA Staff Incentive Tour . Mereka sangat terpesona dengan berbagai hal dan perkembangan yang dijumpai selama tour di Singapore. Mulai dari sarana public yang tersedia, penghijauan serta pendidikan yang merupakan prioritas utama pemerintah Singapore hingga penerapan teknologi dalam berbagai bidang. Satu hal umum yang dikagumi dari Negara Singapore adalah budaya disiplin kebersihan dan tertib lalu-lintas yang dimiliki warganya.
Incentive Staff Tour diberikan oleh Pimpinan Management ACADEMIA kepada seluruh karyawan, khususnya karyawan yang telah setia berkarya lebih dari 2 tahun. Tour berlangsung selama 4 hari mulai tanggal 8 hingga 11 Maret 2009. Sealin mengunjungi tempat-tempat yang biasa dikunjungi oleh para turis, peserta juga diajak mengunjungi tempat-tempat yang jarang dikunjungi turis. Seperti Macritchie Reservoir, salah satu tempat pengolahan air yang sangat tertata rapi, serta kunjungan ke Marine Parade Community Library, salah satu cabang perpustakaan yang ada. Tentu saja ide penggabungan tempat –tempat yang dikunjungi dalam tour ini adalah ide yang paling pas dari Pak James Gwee yang paham dengan Singapore dan kebutuhan karyawan ACADEMIA.
CITY EXPERIENCE TOURS
Tour diawali dengan mengunjungi Macritchie Reservoir, salah satu tempat pengolahan air yang ada di Singapore. Selain memiliki fungsi strategis, Macritchie Reservoir juga merupakan tempat yang sangat bersih dan rindang sehingga banyak dipakai warga Singapore untuk berolah raga.”Biasanya sepulang kantor warga jogging dulu disini “ ujar Pak Yahya yang memandu Tour.
Tour kemudian dilanjutkan dengan makan siang di Botanical Garden , sebuah tempat yang memiliki ribuan jenis tumbuhan yang sangat terawat.
“ Kayak di Bogor yah “ kata yang terucap dari Mei salah satu peserta tour, “ Iya tapi bedanya disini bersih banget dan ga ada tukang rokok ma teh botol padahal gue dah sepet nih ” ujar Ahmad menimpali sambil tertawa.
Dari Botanical Garden, perjalanan di lanjutkan ke Thian Hock Keng Temple, salah satu kuil tertua di Singapore.
Acara makan malam di Newton Circus dengan pilihan menu khas masakan Singapore dipilih oleh Ibu Lilly yang sudah sangat familiar dengan makanan di sana. Semua peserta menikmati makanan yang tersaji sangat banyak. Dan meskipun tempat makan di Newton Circus ini open air namun Pak Tunggul tetap saja berkeringat, seolah di sauna, “Bukan main, mantaaaaap, ujarnya sambil mengelap keringat di kepalanya.
Merlion Park rencananya menjadi kunjungan terakhir malam itu, namun Pak James Gwee mengajak seluruh peserta berjalan hingga ke Clarke Quay. Disela-sela penjelasan Pak James Gwee tentang sejarah gedung-gedung yang berdiri mewah dipadu dengan bangunan kuno yang dipertahankan, naluri artis para peserta tour semakin muncul, mereka tidak henti berfoto diberbagai tempat dengan berbagai gaya, “he… he… narsisnya ga ilang” ujar bu Dewi salah satu pemandu tour yang akhirnya ikutan minta difotoin.
Hari kedua, setelah sarapan di Hoten Bencoolen tempat peserta menginap, rombongan langsung menuju ke Jurong Bird Park, sebuah tempat rekreasi yang memiliki koleksi ratusan burung dari berbagai Negara. Sepanjang perjalanan, Pak Yahya menjelaskan berbagai hal tentang Singapore mulai dari sejarah, perkembangan yang terjadi selama ini, hingga aspek pendidikan yang memiliki prioritas utama dari Pemerintah Singapore bagi warganya. Sebelum menuju tempat makan siang, kami sempat melintasi NTU (Nanyang Technical University), salah satu universitas terbaik di dunia. Dikarenakan hari hujan, kami tidak jadi berfoto bersama disana’ Makan siang di IMM salah satu Mal besar yang ada dan dilanjutkan dengan belanja berbagai barang untuk keperluan sendiri maupun oleh-oleh.
Kunjungan berikutnya adalah ke tempat yang umum didatangi oleh para turis, yaitu Orchad Road. Namun sebelum menuju Orchard, kami mampir ke Chinatown dengan menggunakan MRT. Bukan main, betapa sistematisnya system transportasi ini, sangat berbeda dengan sistim PJKA di Jakarta. Menggunakan MRT sangatlah nyaman dan cepat. Setelah berbelanja souvenir di sana, kami melanjutkan perjalanan kembali dengan menggunakan MRT menuju Orchard. Tas, pakaian dan souvenir yang beraksen Singapore hingga coklat umumnya diburu para peserta, kecuali Pak Tunggul yang dari awal berniat hunting buku disana.
Hari ketiga Zoo menjadi tempat pertama yang dikunjungi dan dilanjutkan ke Vivo City untuk lunch dan belanja. Selanjutnya dengan Cable Car rombongan berkunjung ke Sentosa Island untuk melihat Underwater World, Dolphin Show, dan yang paling menakjubkan adalah pertujukan Songs of The Sea pada malam harinya. Sebuah pertujukan yang memadukan antara seni dan teknologi. Di Indonesia, kita memiliki pantai yang termasuk terpanjang di dunia namun pemanfaatannya belum maksimal, sekali lagi kita belajar banyak dengan semua yang dicapai Singapore. East Coast Parkway merupakan tempat makan malam dihari ketiga kami.
Untuk mendapatkan suatu pengalaman lebih, Pak James mengajak makan pagi dihari terakhir ke pasar kecil yang berada dibawah apartment yang dihuni oleh warga biasa. Banyak hal yang unik disana misalnya perpaduan komunitas dan bentuk apartment yang sengaja dikosongkan bagian bawahnya untuk kegiatan umum seperti perkawinan dan lain-lain.
Bermain sepeda di sepanjang pantai di East Coast Parkway serta berkunjung ke Marine Parade Community Library yang sangat simple dan praktis model peminjaman bukunya menjadi kegiatan terakhir rombongan sebelum kembali ke Jakarta.
HADIAH YANG BERMAKNA PEMBELAJARAN
Incentive tour ke Singapore merupakan hadiah bagi seluruh karyawan ACADEMIA. Banyak hal yang mereka dapatkan, selain rasa bangga atas apa yang mereka terima juga rasa terima kasih kepada Management ACADEMIA. Mereka mendapatkan pengalaman dan pembelajaran dari apa yang mereka lihat selama di sana, bahwa sebenarnya kita mampu karena kita sebagai Bangsa Indonesia sudah diberikan kekayaan alam yang berlimpah. Dengan kemauan dan komitmen bersama kita bisa membawa Indonesia menjadi negara yang diperhitungkan oleh dunia. Semoga generasi penerus bangsa ini memiliki komitmen yang sama.
Terima kasih ACADEMIA khususnya Pak James Gwee. Kita kejar target tahun 2009 ini dan sampai bertemu tahun 2010 di Malaysia .
Memorable Seminar in Kupang !
March 7, 2009
I had waited such a long time to have a seminar in Kupang. At last the day arrived ! We arrived at Kupang at this afternoon at 1245, Pak Mulyono Subroto, Director of Progresif was there to cheerfully welcome us. We immediately proceeded to Hotel Kristal (a pleasant 10 minutes’ drive) for the seminar. Almost 200 people were present in this 3 hours seminar organised by Progresif.
The atmosphere was very positive, everyone was cheerful and very, very receptive to learn ideas about the new “rules of the game” of the 21st century
and how to look for opportunities, how to seize opportunities and how to succeed
In the 21st century. You could see that many of them are learning new things and a whole new way of looking at things was opening right before their eyes. Participants are looking at the 21st century in a totally different point of view. They were beginning to understand how this 21st century is different for the 20th century.
Everyone was so eager to learn… During coffee break, my new book “Setiap Orang Sales Harus Baca Buku Ini” was completely SOLD OUT ! More than half the CDs that I brought along were sold and many registered to learn from the hundreds of video & audio clippingg (recordings) of my “live” seminars in www.seminarseumurhidup.com.
Throughout the seminar, everyone was so focussed that no one went to the toilet ! We went into “extra time” and still everyone stayed on ! After the seminar, we were still chatting, signing books & CDs and taking photographs…
What a happy experience… Thank you Pak Mulyono Subroto, Director of Progresif for organising event. I really look forward to return to Kupang for another seminar sometime soon !
Until then, “Change To Improve” and Walk With God !
When You Are Negotiating, Use Your P ……
March 6, 2009
Many people do not realise this - in a negotiation, INFORMATION is POWER. The person who has the information has power over the person who does not.
So don’t under-estimate the power that you have in a negotiation. All you have to do before to go to the negotiating table is to make a list of the INFORMATION that you have. After that, cross check which information :
1. You know, and he also knows
2. You know, but he doesn’t know
3. You don’t know, but he knows
4. You don’t know, and he doesn’t know
Once you make this analysis, you will immediately get an idea of how to plan your strategy for the negotiation.
From the 4 scenerios above, the most obvious advantage is (2). So, what can you do, how can you play your “cards” so that this “exclusive” information that you possess can be used as a bargaining tool, as a time-delaying too, as a tool for giving the “ultimatum”, even as a tool to establish goodwill and trust ?
How to use information as a tool to establish goodwill and trust ? It’s simple when you VOLUNTARILY offer “exclusive” information to the othe person, this immediately shows to him that you want to be “open” , co-operative, friendly and helpful. By doing this, the other side will have a more positive impression of you, and will therefore be more co-operative and trusting. Once you have established this trust, you can then start to ask for some information. The other side may now be more obloiged and willing to give you information because you have given first and he has received from you. Therefore it is now his turn to give information.
INFORMATION - It’s such a simple thing - . But when used properly and thoughtfully, it is such a POWERFUL NEGOTIATION TOOL !
Want to learn more ?
I will be sharing SO MANY Of these PRACTICAL and EASY-TO-APPLY IDEAS in my coming public seminar entitled “Win-Win Negotiation Techniques for Sales, Purchasing and Other Situations”. This one-day seminar will be held on 25 March 2009 at Hotel Novotel Mangga Dua. Many Purchasing staff, Sales people, Sales Managers & Supervisors, Entrepreneurs, HR Managers, even University students have already registered ! That really reflects the fact that EVERYONE negotiates and EVERYONE will BENEFIT if he/she is able to negotiate more effectively.
If you have not registered, please do so quickly because we will ONLY ACCEPT 350 participants. After that, registration will CLOSE because the ballroom cannot accomodate more than 350 participants. Please hurry OK.
PS : People/companies who register now can still enjoy the EARLY BIRD rate.
If you would like to have a brochure,
Phone : +6221-6011121
Sms 081511001610
Email : info@jamesgwee.com
Website : www.jamesgwee.com
See you on 25 March 2009 !
Academia Education & Training
Hayam Wuruk Plaza Tower Lt.8 Unit K
The Response Surprised Me !
March 5, 2009
I wrote a short article a few days ago about our coming public seminar entitled “Win-Win Negotiation Techniques for Sales, Purchasing and Other Situations”. THE RESPONSE SURPRISED ME !
So many people phoned, sms to enquire and SO MANY have registered ! Those who registered so far are from such diverse backgrounds - Purchasing staff, Sales people, Sales Managers & Supervisors, Entrepreneurs, HR Managers, even University students ! That really reflects the fact that EVERYONE negotiates and EVERYONE will BENEFIT if he/she is able to negotiate more effectively.
The one-day seminar will be held on 25 March 2009 at Hotel Novotel Mangga Dua - and yet companies have started to register their staff to attend - some registered 5 people, others registered 10 people, one company even registered 20 people !
Yes in DIFFICULT ECONOMIC CONDITIONS SUCH AS NOW, OUR EMPLOYEES’ ABILITY TO NEGOTIATE EFFECTIVELY is THE KEY DIFFERENCE BETWEEN GETTING THE ORDER OR NOT, BETWEEN PROFIT OR LOSS, BETWEEN THE SALES PERSON’S ABILITY TO KEEP HIS JOB OR LOSE HIS JOB !
For those of you who have not registered, please do so quickly because we will ONLY ACCEPT 350 participants. After that, registration will CLOSE because the ballroom cannot accomodate more than 350 participants. Please hurry OK.
PS : People/companies who register now can still enjoy the EARLY BIRD rate.
See you on 25 March 2009 !
Opportunities In Uncertain Time - 3 Maret 2009
March 4, 2009
Di saat kondisi ekonomi tengah melemah, banyak sektor bisnis yang juga terkena imbasnya. Kesulitan dan masa – masa tidak pasti menghantui, karena kita tidak tahu akan seburuk apa kondisi perekonomian dan kapan akan berakhir. Namun demikian jika kita mempunyai perencanaan yang baik mengenai bisnis kita, maka kita akan lebih dapat melihat peluang dan akan lebih bergairah. Cara mencari peluang di dunia bisnis adalah dengan mengikuti kompetitor dan tunggu sampai mereka membuat suatu kesalahan. Dan biasanya orang akan membuat kesalahan di masa sulit. Atau alternatif lain yang bisa dilakukan adalah bekerjasama dengan kompetitor. Di saat serba tidak pasti ini, yang penting yang harus dilakukan adalah tenang dan tidak panik. Dengan demikian, kita bisa lebih jernih melihat peluang. Namun demikian kita juga harus fokus dengan bidang usaha kita.
Hal yang bisa kita pelajari saat masa sulit seperti ini adalah :
1. Lesson On Leadership. Pemimpin haruslah mengambil keputusan dalam situasi seperti ini. Buatlah strategi pemasaran di masa depan dan berkomunikasilah dengan para karyawan mengenai kondisi yang tengah terjadi saat ini. Dan lakukan aksi.
2. Make Global Crisis Illegal. Buat peraturan agar tidak lagi menyebut ketidakpastian ini sebagai suatu krisis. Karena konotasi krisis bisa sangat melemahkan.
3. Open New Branches. Jika memungkinkan maka bukalah cabang lain lagi. Pembukaan cabang baru ini bisa untuk mengurangi biaya dan meminimalisir PHK karyawan.
Give Customer The Solution. Jangan paksa pelanggan untuk membeli produk kita. Lebih baik cari tahu apa masalah mereka sehingga membeli produk kita dan berikanlah solusi bagi pelanggan dengan memberikan keterangan dan berbagi dengannya.
-Smart Business Talk-
Pembicara Tamu : Sukeno – CEO Muncul Group
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Jakarta - 10310
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